Mobile Phone Service Technician

Join Win Access Telecommunication as a Mobile Phone Service Technician in Bali and become part of a dynamic team dedicated to delivering top-tier mobile device repair and maintenance services. In this role, you will diagnose, troubleshoot, and repair a wide range of mobile phones, ensuring optimal performance and customer satisfaction. Our team is committed to staying at the forefront of technology, using the latest tools and techniques to provide exceptional service.

As a Mobile Phone Service Technician at Win Access Telecommunication, you will work in a fast-paced environment, handling everything from software updates to hardware repairs. You will collaborate with our skilled technicians and customer service representatives to ensure that every device we service meets the highest standards of quality. This is an opportunity to grow your technical skills while contributing to a company that values innovation and excellence.

📋 Tanggung Jawab Pekerjaan

• Diagnose and troubleshoot mobile phone issues using advanced diagnostic tools such as iFixit, Ufixit, and other specialized software.
• Perform hardware and software repairs on a variety of mobile devices, including smartphones and tablets.
• Test and quality-check repaired devices to ensure they meet performance standards.
• Provide excellent customer service, explaining repair processes and solutions clearly to clients.
• Maintain detailed records of all repairs and customer interactions using our in-house management system.
• Stay updated with the latest mobile technologies and repair techniques through continuous training and professional development.
• Collaborate with the team to improve repair processes and implement new technologies.
• Ensure compliance with company policies and industry regulations.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in mobile phone repair and maintenance.
• Proven track record of successful repairs and customer satisfaction.
• Certification in mobile device repair (e.g., Apple Certified Technician, Samsung Certified Service Provider).
• Strong knowledge of various mobile operating systems (iOS, Android, Windows).
• Familiarity with diagnostic tools and software such as iFixit, Ufixit, and other specialized repair tools.
• Excellent problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Strong communication skills, both written and verbal, in English and Bahasa Indonesia.

🛠️ Keahlian

Lowongan Terkait